CONSULTING

CONSUMER / RETAIL

Consulting/Consumer / Retail

We offer a wide range of consulting services to the domestic and international consumer goods and retail industries. In particular, we provide comprehensive support from strategy planning to execution support, promoting highly feasible and transparent projects with predictable ROI. We have assembled a wide range of professionals from Japan and overseas who will proactively engage in our clients' transformation in order to improve their corporate value.

By combining a human-centered approach with cutting-edge technology, we will take an approach that will allow us to continuously create new era customer experiences, and will support you as a medium- to long-term partner in transforming you into a new innovative company.

Japan’s consumer goods and retail industries are facing a major turning point, driven by digitalization, changing consumer behavior, labor shortages, decarbonization, and other societal demands. The promotion of digital transformation (DX) is particularly urgent, and investment in this sector is predicted to expand significantly. To adapt to these changes, companies are creating new customer experiences through online-offline integration (OMO) and implementing supply chain reforms such as circular supply chain management. Furthermore, retailers are increasingly using “retail media”—in-house apps and in-store signage—to generate advertising revenue and utilize customer data.

INTLOOP Strategy addresses these challenges by supporting clients’ transformation, from strategy formulation to on-site implementation. Drawing on Japan’s largest database of professional talent, we offer consulting services to support companies struggling with talent and digital skills shortages. Our comprehensive capabilities, offering one-stop support from upstream to downstream, enable us to flexibly support projects from small PoCs to large-scale projects. We also deploy the right talent in highly specialized fields, such as generative AI, to provide solutions based on our deep knowledge. We place emphasis on co-creation with both internal and external client stakeholders and startups, and are also working to create new services. In fact, our in-house accelerator program combines startups’ cutting-edge technologies with INTLOOP Strategy’s support capabilities to tackle industrial issues such as labor shortages in the consumer goods and retail industries. With this comprehensive support, client companies can accelerate the shift to sustainable management, improving operational efficiency and profitability through digital transformation, improving customer experience, streamlining and strengthening supply chain resilience. INTLOOP Strategy leads successful transformation with speed and quality, and together we pave the way for the future of the industry.

Strategy Development Support

  1. Mid- to Long-Term Vision Development/Business Strategy/IT Strategy
  2. SDGs/Sustainability Management Strategy (Support for GX Measures, Including Decarbonization, and Implementing Circular Business Models)

Business Development/Innovation Support

  1. OMO Strategy Development/Implementation Support (New Businesses and Sales Channel Optimization Through Online/Offline Integration)
  2. Retail Media Business Launch Support (Support for Creating Advertising Businesses Leveraging Retail Purchasing Data/Channels)
  3. Connected Product Strategy Support (Support for Creating New Added Value by Linking Products and Services with IoT, etc.)
  4. Cross-Industry Co-Creation Facilitation (Cross-Industry Collaboration) (Support for new service creation and consortium building through digital transformation)

Business Reform/Organizational Transformation Support

  1. DX Conception and Implementation Support (Comprehensive support for DX roadmap development and project implementation)
  2. Customer Experience (CX) Design/Enhancement (Service design and marketing enhancement based on customer insight analysis)
  3. Supply Chain Reform (SCM) (Advanced supply and demand planning, logistics process optimization, SCM system implementation support)
  4. Circular SCM Construction Support (Support for supply chain reconstruction incorporating recycling/reuse)
  5. AI Utilization/Generative AI Implementation Support (Comprehensive support from AI utilization assessment, PoC to implementation)